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PRIVACY POLICY
CUSTOMER SERVICE
Thank you for contacting Tequila El Jefe Luis.
For us, every customer is part of the experience that brings our tequila to life: a smooth, round, and authentic drink, designed for those who enjoy it with elegance and refinement.
Our commitment is to provide you with a service that matches the quality of our tequila, answering all your questions and guiding you through the selection process. Whether you're looking for a fresh and vibrant Blanco, a balanced Reposado, a characterful Añejo, an elegant Cristalino, or a sophisticated Extra Añejo, we're here to guide you and ensure you find the perfect tequila for every occasion.
At El Jefe Luis, we believe that "it's not a tequila that's shouted about, it's a tequila that's respected," and that same philosophy guides our service: friendly, honest, and with the same artisanal care that characterizes each of our bottles.
If you need support with your order, pairing recommendations, or information about our stores, we'd be happy to help.
PRIVACY AND SECURITY
At Tequila El Jefe Luis, we respect and value our customers' trust. The protection of your personal data is a priority, and therefore, we comply with the Federal Law on the Protection of Personal Data Held by Private Parties and other applicable regulations in Mexico.
Use of information
The information we collect from our customers (such as name, email, phone number, address, and consumer preferences) will be used solely and exclusively for:
Follow up on requests for information and customer service.
Manage orders, shipping, and billing.
Share news, promotions, or events related to the brand (with prior consent).
Improve the quality of our products and services.
Under no circumstances will we sell, transfer, or share your personal information with unauthorized third parties.
Information security
We adopt the necessary administrative, technical, and physical measures to protect your personal data from damage, loss, alteration, destruction, or misuse. All information provided is treated with strict confidentiality.
Rights of the owner
As a customer, you can exercise your rights of Access, Rectification, Cancellation, or Objection (ARCO) at any time, as well as revoke your consent to the use of your data. To do so, please contact us at info@eljefeluis.com.
Contact
If you have any questions about this Privacy and Security Notice, please contact us at info@eljefeluis.com or call our customer service number.
At Tequila El Jefe Luis, we believe that true elegance lies in trust. That's why we protect your information with the same respect and dedication we put into crafting each bottle of tequila.
PAYMENT METHODS
We accept credit/debit card payments through PayPal, and we also offer offline payment options for your convenience, such as transfers or cash payments at retail chains.